Quote:
Originally Posted by jchammond
Past 4/5 times I’ve phoned- got someone on the phone I’ve never heard of...so I kindly ask to speak with Russ,Jon,Spencer or Joel.....”they’re all busy; can I help you?”
I ask to have one of them return my call (as I’ve spent well over 5k with them in the past).
“Ok,will do”.....never here back 
Sad  |
Sounds about right.
How many posting comments on Z1 have actually been to their retail store?
I have quite a few times over the years.
What has happened?Maybe has gotten too large with not enough personnel
or systems.Guys on the phone behind the service counter.You wait...
Add that to many that just don't care.
They have gone from all true car guys that take the time to,you never know
what you will get.