Quote:
Originally Posted by madwi
Has anyone made your employees on the floor memorize quality statements and actually ask them to recite it when the morons visit?
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Oh yeah. Every time we're audited for our QMS. Which means 2 weeks before the audit, I'm reminding people they're going to be asked about it.
*shakes head* That's something I honestly do not see the point in. I get the idea is to make employees more aware that we have a QMS, and that we measure things like on-time delivery and conforming product, but the vast majority are there because they have a limited number of skills, need a paycheck, and have no interest beyond that.