Many wise replies here to give you a general idea what "could be" the issue, and at the end of the day, noone knows what the installer did, or what his reasonings were for doing it except himself. Take it back, ask a few questions, and explanations of WHY he did what he did, and then discuss a suitable solution. Discuss any restraints you may have budget wise, and see if he can offer a resolution that will keep you happy.
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