Suffered from their (Z1) customer service as well! Decided to go ahead with intake manifolds porting. As I’m living far (Russia) I found both cores on eBay and shipped them directly to Z1. First, once my cores arrived to Z1, they never get back to me with any confirmation and never updated the status. After couple weeks of waiting I wrote them back asking: “did you receive my manifolds?” The answer was: “we didn’t receive anything”. Then I found delivery confirmation status and forwarded back to them, and they found my cores. But that’s not all, they made a mistake in my shipping address, (Ste number) which was straight-forward..damn! Likely it was easily solved, otherwise I would have to pay all these back shipping charges!
Funny to get an email with customer follow up after all)
Decided not to have any deals with Z1
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