Tractionless

I'd go CSF after my recent debacle with Mishimoto.

I canceled an order via email 5 days before it shipped. Ten minutes after I received the shipping email I called and asked why it shipped if I canceled 5 days previous. I was told they haven't read their email from 5+ days back. I asked what good is having an email account then. I was then told if the shipping department couldn't catch the box before it left the building with the transit company I'd be charged a 10% restock fee. I argued that its no fault of my own that they don't check their email and their response was that's our policy. Of course my final words were that's **** customer service. Called my CC company next and disputed the entire charge.

After this experience I call BS on their whole, "we'll replace if you're in an accident claim."

So there ya go outed over $4, hope they're happy.

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Toys Not Tots