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Old 07-09-2018, 12:28 PM   #5263 (permalink)
JARblue
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Originally Posted by JLarson View Post
Creating a training program/procedural guideline for the QC dept at my shop. So far, it's coming along pretty well, but I'm definitely having the most issues when it comes to older employees who don't know **** about a computer. I've got an inspector here with 7 years experience at this company who has real issues renaming files, and copying them to a new directory.

I'm not sure how to get around this barrier short of pushing senior leadership for mandatory competence tests on this stuff prior to hiring.
As an alternative to requiring competence, you could offer an internship (non-paying, of course) and have the intern's job be to monitor and assist with the computer operations for those that need it
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