He probably has his reasons for doing so.
Its difficult for him to do his best when he cannot physically see your car and drive it for revisions and such.
But yes, he can definitely be trusted.
True as it may be -- he is not a well known tuner for the 370z and G37s, but I strongly believe once he gets the experience in combination with his current top notch knowledge about ECU systems and software programming, code writing in general, he is able to become one of the best known tuners in America.
Thats my thoughts!
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