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Old 05-21-2018, 09:07 PM   #92 (permalink)
cupcakez
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Join Date: Oct 2017
Location: California
Posts: 635
Drives: 2009-7AT-Base-Coup
Rep Power: 4836
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Update:

IPP has finally finished building and assembling the Stage IV closed deck engine.

They shipped it out today via UPS Freight.

It will reach my mechanic shop in 3 - 4 days (By this Thursday / Friday) -- 5/24 - 5/25!

Last week, He did something really cool as far as customer service goes.
RJM apparently did not send / forgot to send bolts for the crankshaft that was sent with the closed deck block and set of heads I ordered from FL, and so when IPP saw there was no bolts with the crankshaft, he went ahead and ordered the needed bolts from Nissan. At first he said it would take 3 - 5 days shipping, but he did not want to wait that long and decided to next-day air mail deliver it to his shop which I thought was an extra step he did not have to take!

He also didn't make me pay for them either, or the next-day air mail shipping.
They finished the build in 2 weeks time ; as they had all of the parts for it and was just waiting for an excellent core to build from which I ordered from RJM.

From my experience with IPP so far, Kyle has been excellent in regards to the customer service he provided me.
He replied to 99.99% of my e-mails that I sent him in a timely manner (Within 0 - 3 hours average response time) during his operation hours.

He has answered every single one of my questions along the way, never got upset or mad about me always e-mailing him.
He also took the extra step to air-mail the bolts needed that RJM was missing when they sent the crankshaft.

I will continually update this thread with regards to how the build goes, the engine swap, and the best part when I tune it is I will post up the data logs of it for everyone to see!

I choose not to dyno my car because for one, the super sticky 305/35/19 MT tires I ordered says not to use those tires on the dyno machine, and two, I think the real test on how the vehicle performs as a whole is through the actual streets / highways I drive on. At the end of the day, it either IS or ISN'T going to have X power / TQ!

Stay tuned folks!
The good part is just about to begin very soon (:
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