I know I have been able to use heat to carefully wipe out scratches to where they blend and I'm very OCD on stuff like this. A gouge is another thing entirely and the pic makes it hard to tell how deep it is. My concern with heat method on 370 dash would be all of the complaints about dashes turning sticky over time. I don't know if this would excellerate that condition. I do know I had a scratch in my center console on the 370 that I was able to remove with heat completely to where others don't believe it was scratched. If you planning to replace dash I may be worth a try before spending that much time/money. If you do start low and work your way up on heat setting to avoid making situation worse.
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