Quote:
Originally Posted by Ghostvette
Local TV station maybe? Sometimes the flood of bad publicity 'helps' a bank do the right thing.
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Doubt it would help in this case. I have her filling out paperwork for consumer finance and the federal reserve. Also making her write a physical letter for her bank via certified mail since they then have to handle the dispute differently.
Argument will be based on the fact that NBT failed to flag her card the moment $1,000 was spent outside her normal area and contacted her. She had to personally contact them to reverse the charges and they failed to do so.
Metaphorical gun to her head, money taken illegally, bank won't help.