well, the main difference is that the people behind the counter get paid because of the customers.... If they can't provide the proper customer service, perhaps they should seek other job opportunities.
BTW: I wouldn't call them a-hole, but I suppose you'd know better with your experience.
Quote:
Originally Posted by gomer_110
Fixed
As someone that worked behind the counter at multiple Autozones and Napas I can tell you the number of "know it all" customers far out numbers the few "know it all" employees.
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