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Old 08-18-2017, 01:30 PM   #1 (permalink)
rvbsanjose
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Default Who else had their orders changed without notice by Forgestar

Hey forum members,

I used a forum vendor to place an order for the Forgestar M14 in matte gunmetal first week of June. Forgestar went and changed my order to a textured gunmetal finish without my approval due to manufacturing imperfections they had experienced with the matte gunmetal finish.

Of course when I called Forgestar and asked around what time they decided to drop the finish, I just got the run around like oh we don't remember what month we decided to discontinue the matte gunmetal finish. This is total BS, they are just protecting their distributor.

What irritated me further was that I was only notified of a modification of my order without my approval by the forum vendor when the wheels were just about ready to ship (almost 3 monts after I originally placed my order). The email I got from the forum member was like oh Forgestar had to modify your order to textured gunmetal.

What I'm trying to find out is whether the vendor knew about Forgestar discounting the matte gunmetal finish before placing my order just so that they can take my money and sell me something I had not originally ordered.

So who else had this happen to them and specifically did this happen to any one before June?

Richard

Last edited by rvbsanjose; 08-18-2017 at 01:40 PM. Reason: Typos :(
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