[QUOTE=Tribalpinoy91;3681096]I've purchased from z1 a few times before, and I will not do business with them again. They have a 20% yes 20% restocking fee. That is outrageous. They're profiting off returns. Profit from selling the item and profit from you giving back your unused item for them to resell. To put into perspective returning a $600 CAI would cost you $120! Not to mention all these dangerous life threatening problems with their camber arms (snapping, bolt coming out,etc)that they supposedly have thousands of track testing hours. No z1 all you did as far as testing was just checking that they fit.
Just a bunch of country yokels with no real engineering experience. (I am a country yokel and was raised one, I can say that)
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Pare, yes their restocking fee sucks. That's just business though. Think about it this way, would you rather get some money back rather than no money? Obviously, they can't sell the returned parts as new.
As for their camber arms, it could have been a bad batch. I wouldn't go to say that they just fit parts and sell them. Russell, Jon, Russ all track their cars.
To the OP, I would talk to Jon or Russ personally and say you want this resolved. They will listen. Yes, I have had issues in the past, but they have always came through.
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