Quote:
Originally Posted by Leingod
Madwi, I just had the lowest point an IT could ever witness....
We had a power outage this morning. Naturally all desktops went down. Common sense should apply and users simply hit the power button to turn the machine back on. Nope.... just had THREE morons submit a ticket saying the monitor wouldn't turn on. I walk out and hit the freaking power button on the desktop. Turned on instantly. 6 hours of downtime for them because 3 morons combined couldn't figure out how to hit a freaking power button....
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I believe that. The day before my vacation when the power went out, I heard the question "So I guess these wont work with the power out in the building huh?" multiple times. Some even asked if I could tell them any tips or tricks over the phone how to get it back on.