I'm in the body shop buisness, and when we have a car in our shop that is similar to yours. You need to have patience.. People do not understand the hard work and time that we put into these cars to fix them the "right" way. The more your call and complain about how long your car will be with them then your just going to piss someone off, and your car will end up being half a$$ed, so best word of advice is too wait an the final reward is going to be worth the wait. An on another note don't exspect it to be perfect neither, chances are it wasent perfect before the crash anyways.
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