Thanks for the post, no one wants to do business with a company that does not give a F. I certainly wont give them any business. Every time they deny taking care of a customer they lose repeat business and referrals. They don't care because they are short sighted and focus on the daily and monthly bottom line. Overtime however, their business will decline and they will blame it on anything other than their own stupidity associated with their historical crappy service...it a vicious cycle for business owners who don't follow basic business 101 which is take care of your clients first and foremost...
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Not to be able to stop thinking is a dreadful affliction, but we don't realize this because almost everybody is suffering from it, so it is considered normal.
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