Nissan 370Z Forum - View Single Post

Brian S · 12-23-2016, 09:52 PM

Guy,
I had an unusual experience with GT Spec:
I ordered one of the 6 point rear shock tower brace kits for $499.00. The order came to $527.00 with shipping. They sent me an email saying that I had ordered the kit, and that I had an email account with them. They charged my Visa card for the amount. Two days later I got an email saying the order had been canceled. No reason given, just canceled. I called Visa and checked, they did charge my account. I asked Visa to cancel the charge, the gal asked me to hold on a minute, she came back & said that GT Spec had issued a credit about one hour previous. So they had my money for a few days. I found a 6 point brace on EBay, so I have the parts coming. I tried to call GT Spec four times, when they did answer, no one came to the phone, always to leave a message. But, I have to tell you, I would be very hesitant to order anything else. If the email had said anything, back-ordered, no longer stocked, whatever, I would be OK, but it didn't.
Word to the wise.
Brian
Hopefully they will come on the forum and let me know what happened.

12-23-2016, 09:52 PM	#1 (permalink)
Brian S Base Member Join Date: Aug 2016 Location: West Bend, WI Posts: 29 Drives: Nissan 370Z, 40th Rep Power: 9	GT Spec Purchases? Guy, I had an unusual experience with GT Spec: I ordered one of the 6 point rear shock tower brace kits for $499.00. The order came to $527.00 with shipping. They sent me an email saying that I had ordered the kit, and that I had an email account with them. They charged my Visa card for the amount. Two days later I got an email saying the order had been canceled. No reason given, just canceled. I called Visa and checked, they did charge my account. I asked Visa to cancel the charge, the gal asked me to hold on a minute, she came back & said that GT Spec had issued a credit about one hour previous. So they had my money for a few days. I found a 6 point brace on EBay, so I have the parts coming. I tried to call GT Spec four times, when they did answer, no one came to the phone, always to leave a message. But, I have to tell you, I would be very hesitant to order anything else. If the email had said anything, back-ordered, no longer stocked, whatever, I would be OK, but it didn't. Word to the wise. Brian Hopefully they will come on the forum and let me know what happened.