Unfortunately I have a bad experience too. I've purchased a lot of parts from Z1 for my build engine and others engines. About 4 weeks ago I've purchased a lot of stuff but the conrod I received from Z1 was damaged. You can see it on the pictures, those conrods are useless. After 4 weeks of waiting I'm still with those useless parts and Z1 has done nothing to replace it. My 3 or 4 last emails are still without any response from them. I thought they gonna replace them but after couple weeks of waiting my patience is at the limit. Could you please help me with that issue John@Z1 ? I've started to resolving this issue with Shanna but she stoped responding on my emails...