Nissan 370Z Forum - View Single Post

ZETIRED · 06-11-2016, 12:00 AM

On March 7th, 2016, I noticed that there was slight tearing on the passenger side on the inside of the headliner at the 2nd bow. Called Nissan, have extended warranty and let them know about the problem. Took car in to Dealer, Tonkin Nissan in Wilsonville, Oregon. It took 3 weeks to get the issue resolved and they agreed to pay for it. Nissan specialist suggested that a felt strip between the bow and the liner would keep it from repeating. Original cost quoted to me by Dealer was $2220, and originally they said it would not be covered by E-Warranty. My deductible was $50, but apparently I had to pay for the Felt strips so it cost me $272.05. I wonder where they get their felt from, but I think they charged me for the work to put the felt in?! Anyway very pleased that they owed up to the problem. Took a total of just under a month to get my Z back. Just in time for good weather coming up. The only thing I objected to is that every time Nissan called me to give me updates they made it sound like they were trying to decide whether or not give me financial assistance, and not really admitting that top was self-destructing. Car only has 37500 miles on it and that should not have happened.
Zetired
2010 GT Black Cherry Roadster

06-11-2016, 12:00 AM	#60 (permalink)
ZETIRED Base Member Join Date: Mar 2010 Location: Tigard, OR. Posts: 15 Drives: 10' 370Z RDST. BC,7A Rep Power: 15	On March 7th, 2016, I noticed that there was slight tearing on the passenger side on the inside of the headliner at the 2nd bow. Called Nissan, have extended warranty and let them know about the problem. Took car in to Dealer, Tonkin Nissan in Wilsonville, Oregon. It took 3 weeks to get the issue resolved and they agreed to pay for it. Nissan specialist suggested that a felt strip between the bow and the liner would keep it from repeating. Original cost quoted to me by Dealer was $2220, and originally they said it would not be covered by E-Warranty. My deductible was $50, but apparently I had to pay for the Felt strips so it cost me $272.05. I wonder where they get their felt from, but I think they charged me for the work to put the felt in?! Anyway very pleased that they owed up to the problem. Took a total of just under a month to get my Z back. Just in time for good weather coming up. The only thing I objected to is that every time Nissan called me to give me updates they made it sound like they were trying to decide whether or not give me financial assistance, and not really admitting that top was self-destructing. Car only has 37500 miles on it and that should not have happened. Zetired 2010 GT Black Cherry Roadster Last edited by ZETIRED; 06-11-2016 at 02:47 PM.