Quote:
Originally Posted by JARblue
Stop by local auto parts store and see if there's a hidden DTC thrown  |
The Advance Auto stores in my area have quit reading OBD II codes and I wouldn't be surprised if all Advance stores quit providing that 'service'. The company did a survey and 95% of the employees felt it was a waste of their time. Auto parts store started offering that 'service' in the hopes that it would translate into sales. Unfortunately, that didn't happen. Most consumers wanted 'free diagnostics' (what is wrong with my car, I'm too cheap to go to a real shop), we would sell them a part that caused the light to go out. Well, after a ton of complaints that what we sold them didn't fix their problem (the light stayed on because they didn't know they were supposed to clear it), we (the employees) were told that we could read the DTCs and tell the consumer that the code represented the 'circuit' that had a problem, not necessarily the part. While I 'might' know what is causing your problem, I get $8 an hour to plug a device into your car; while my expert opinion on what is causing that problem, will cost you considerably more than that ($100 an hour).
I don't have a lot of sympathy for people that want to drive 'high end cars' (Lexus, Infiniti, Acura) that are 10 years old and want me to troubleshoot their car for $8 an hour.
