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Old 04-13-2016, 06:05 PM   #4 (permalink)
Daniel123588
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Join Date: Dec 2015
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Not sure how much of the top door panel you can pull back while the door is closed but you will see two cables. The cables can be pulled out of the holder by pulling it outwards, it just sits in a little groove. The head of the cable that has the round head is the cable to pull the door opening mechanism. Anyway, do the following:

1. With the top door panel pulled back, see if pulling the interior door handle moves that cable, if that cable doesn't move then the interior door handle isn't connected. Hard to believe the cable would slip out of place or break though.

2. Maybe you should do this first. With the remote, when you lock and unlock, listen carefully to see if you can feel/hear the actual door unlocking/locking.

Im going to guess your door lock motor is broken in the lock position hence not being able to use the exterior door handle or interior door handle. But inserting the key manually into the exterior door handle would unlock it, you did mention you tried this right?
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