Nissan 370Z Forum - View Single Post - 2015+ Nismo black housing headlights peeling

TriNismo · 04-07-2016, 09:45 AM

Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back.

The joy of ordering online..

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04-07-2016, 09:45 AM	#25 (permalink)
TriNismo Enthusiast Member Join Date: Jun 2014 Location: Florida Posts: 333 Drives: 2014 370z Nismo Rep Power: 505	2015+ Nismo black housing headlights peeling Update: Well after being unsatisfied with Fred Beans warranty policies, I contacted Nissan directly and told them my situation. After providing pics, invoices, Vin #, mileage etc they created a case number and looked into it. I was hoping they would just take care of me. They got back to me several days later and said I'd have to have the original dealership (Fred Bean) file a warranty claim, and they can't do anything for me directly. So.. I basically have to buy a new set of headlights from FB, ship the defective ones back to them, they file a claim which takes about 35 days and if approved they'll refund me the costs of the new sets. A hassle of paying for a new set but I'm confident the claim will be approved and I'll get it back. The joy of ordering online.. Sent from my iPhone using Tapatalk