Quote:
Originally Posted by TriNismo
Well after a week, they finally replied. Not what I was expecting .. they want me to purchase a new headlights set from them (wtf), send my defective set back (I'm assuming on my dime) and they will file a warranty claim with Nissan. Takes 30 days they said..If it's approve, then I get my purchase $ back from the new set. I already paid almost $1500 to them already, not comfortable sending them $$$ again, if this is what I gotta go through for defective products. Too bad they're not a vendor on here anymore, no backlash.. I'm at their mercy at this point I think. Anyone got suggestions?
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I would not buy another set from them. Who is to say the next set wont do the exact same thing. Sounds like a shady situation to me. I would want some sort of partial refund until the "claim" gets approved then the rest of it and find another option.