Quote:
Originally Posted by kenchan
 sounds like dateline (tv show) investigating jiffy lube and others.  |
Right... We had a recent customer that supposedly had everything changed we sent him, Had a sinking clutch pedal once he got it back from the shop, Called out the shop on the master (we told him the only thing that could possibly be causing that would be a bad or weak master) since it was supposed to brand new he checked further and found the original master still in the car.
The shop owner actually called me to verify the difference in the parts, Called out his tech (not sure if he still has a job)
Fortunately it was easy to do as this particular customer has a G37 which the master is slightly different in compared to the 370Z master we send with all the kits. Shop owner refunded customers money....