Really late to this one, but I called them on the same issue about the spring alignment. They said it was normal when car was jacked up, when car is down on ground it looks ok from what I can see. I'm running a 6" spring and my adjuster is in the middle, have plenty of room to go either way. Total bitch adjusting them though - the spring binds on tbe inside of the adjuster.
When the weather gets nice I have to play with my droop, any major bump I hit it sounds like I am slamming up against something with the suspension, but not seeing anything amiss.
Here is a picture of mine with the car on the ground.
