Quote:
Originally Posted by Nixin
Great stuff. Do NOT close the claim until you have written confirmation on their letterhead or e-mail that a replacement will be sent. I hope you get that new replacement wheel asap.
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^^ This!
I remember reading somewhere else on here (the SCAM thread, maybe?) of someone who opened a claim, and the seller immediately "promised" to send the goods. The person trusted them and closed the claim, only to find out that the "scammer" never sent the stuff. Turns out that the buyer was SOL, as
once a Paypal claim is closed, it cannot be reopened!