Originally Posted by osbornsm

Submitted file for processing on 10/24, it is currently 11/10. No file, no phone calls, no ETA.
I did, however, get my first e-mail from him saying I shouldn't e-mail so much, it'll slow down the ECU turn-around time. No ETA however.

OH i'm sorry, did customer service get in the way of doing your job? Oh wait, the job IS customer service.