Originally Posted by phunk

I tracked it and those top 2 options are available again. I called FedEx and they said your package will be sitting at a station in Houston for a week where it can be picked up unless someone tells them to return to shipper (which is an irreversible process I have learned with ENT-Zs shipment, they wont even talk to me about it since his hit return to shipper status). I am still trying to get them to allow it to be held at their store locations but I have no idea if I will get anywhere with it. I just spent another 20 min on the phone with them today.

I must have 3-4 hours invested on the phone with them and spoken to 8-10 different people there and nobody can tell me why they wont let you guys have them held at location.