Quote:
Originally Posted by AnthonyD1978
To summarize and what I think is completely unacceptable.
On Wed, Jul 22, 2015 at 2:25 PM, John Visconti <john@vtune.us> wrote:
Anthony,
I would appreciate you not posting up every single thing we discuss online on a public forum.
This is not how I operate and if you would like to continue working together something will need to change.
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I'm not trying to sit here and say one guy is right and one guy is wrong. But I do not understand why this email got to you so much. Sure, he could have worded it differently, but as a small business owner myself, I completely understand what he is getting at with this comment.
You obviously weren't a real hardass as a customer because John was quite polite to you in those emails. It sounds like a phone call could have possibly straightened things out. Especially if you were having issues with his "tone" in the emails. If you call after business hours, leave a message and wait for a call back. I miss calls all the time during normal business hours, and I don't know how important your issue is unless you leave a message telling me.