So I'll start my review John shipped quickly, spent hours talking with me before I bought. I get it in, hit a few snags due to me over thinking and reading ahead on the instructions.
John - a little irritated logs into my comp and actually completed the whole dump for me. <Appreciated but I was just stuck on one spot, he did it though so we could get my tune in on time. We knew my ecu was unsupported before starting so it needed to be submitted that night.
A couple days later lets me know it's ready, spent quite some time data logging John logging in, checking, then me re logging. He ended up calling it a night I believe around 1A.M. his time. Tells me everything looks good and we'll finish the next day. Well I try to use features launch control, flat foot and cruise control. Didn't work (aggravated me a little since John thought we were good) but I decided to wait for him to fix it all the next day.
I e-mailed, called and text. I was fuming I didn't get a reply I waited all day and sent him an e-mail by the end of it and he replies he couldn't believe I was keeping track of the times. <kind of person I am waiting on someone>
He had to contact ecutek since it was a new unlock and features weren't all working correctly. He tells me a week, ok a little irritated, he then says they should be done by Friday well Friday hits and nope another week. I was really pissed I wasn't getting barely any replies and when I was it was short and just pretty much not yet... I may have jumped the gun and posted a negative thread about him (correction) I did jump the gun on that. Even called discover and disputed charges thinking I wasn't going to get my tune completed. John calls me to find out what's going on. We come to an understanding during that call. I respect him a lot more after that. He's blunt kind of an *** sometimes but he's honest. I'm analytical as hell and jump to conclusions. Just not a good mix of personalities. However he understands my side I understand his.
I go to my track day he tells me run on map 3. I do and she performed beautifully. Until I get a cel I text him, understanding he might be busy my phone dies I get his reply later explaining what to do. I'm not mad because again we came to an understanding.
Tonight he sends me an update tonight after I confirm the CEL was something that we had thought was tuned out. He updates it and sends me update for flat foot and launch I load it up and she works
Still a little buggy it seems with the flat foot right now, launch no issues only played around for about 10 minutes though. Still no cruise control but I have faith that John is going to get me squared away. He's done everything he said he would just not as soon as I wanted which is always right then.
I'm glad this came through when it did because I had some bad **** happen after the track including ticket from a damn camera at Nola, cel, ******* curbed rim due to a narrow *** bank drive through even others were walking to.(didn't know wasn't from there, learn from others
) Plus losing all my extra mod money to the casino... = one really bad trip. <not relevant but I want to bitch about it anyway it is my thread/review>
So still a few more little details John I'm sure will work out map 4, cruise and get some advice or log the flat foot problems.
Overall= John is actually a good guy, can come off as a **** (no offense John) but it's his personality. I think this is where some members may give him a bad rep or bash him. He was like that from day one though on the forums he's the same when posting as talking with him if you can't deal with someone being blunt and honest then look elsewhere. Even with my personality I prefer that, to smokescreen and good little happy talks while bullshitting you the whole time (I'm sure you all have met those kind of poeple, well that's definitely not John) He is extremely busy so from my experience you might have to be a little patient he will update you when he knows or has a fix/update.
Would I recommend him? yes.
I have pictures to prove the major changes that have been made to my car. Just in gas mileage alone. I never thought I would see 24.X show up on my mpg at 80+ mph. I'm even more excited to see what I can get out of her with cruise control on.
I'll update with pics when everything is absolutely complete but I wanted to throw this up for now for all those hesitant on pulling the trigger on ecutek or John.
This is all you really need to read
Almost a year long battle.
End Results: I would not recommend John for a couple of reasons. 1. You do what he tells you to do such as you need to update your tune I do. I start having problems within a week I let him know. He says he needs logs I send them. Then he says I'm cluttering his inbox. Well I'm sorry but my damn car is now throwing codes for too rich on both banks, I'm still sitting with only 3 maps and my **** isn't right after a year. I was fine with the last tune I was sitting at "only three maps and a little inconsistent with flat foot and launch control. Which is why he sent me the new tune to update recently.
After sending the logs and he says I'm cluttering his inbox at this point he says you have to set an appointment and I did online via his website. It was 30 minutes ago...
Problems after so called new update - car now throws a bank 1 & 2 rich, car has randomly shut off. If the ses light isn't on and I clear the DTCs my car idles at about 500-600 rpm when warmed up. As soon as the ses comes on which has happened 3 times in the week and is on now my car idles at 1k-1.1k rpm.
When the car is idling without the ses light is when it sometimes idles all the way down when driving and the car turns off.
I've called, text, and e-mailed. Followed his instructions and he doesn't call, text or e-mail. I'm pretty pissed since I had already just decided to deal with the **** tune I had then he says update I do. Have problems then he disappears.
Talks to people with no respect. Funny how he joked around and played around for over two hours while talking about buying the tune. His personality and customer service is horrible. He talks down to people who have paid him for a service that hasn't been completed and it's been almost a year. Remind you I haven't bothered him or talked to him since 7/2015 because I was going through a move, job change etc. I haven't bothered him once he contacted me about the new tune I followed it and this is where I end up I did the update on 3/25 as you now see it's 4/27 and nothing. So waste of money and time, messes up your car and then doesn't show up.
What is suppose to come with the base tune is 4 maps I have 3, your suppose to get support if you have issues. Good luck maybe on his time frame. If it's your play toy that may work for you but when it's your daily and your car dies when your turning left into a busy intersection and almost get hit by a Porsche and SUV as their cussing you out while your trying to restart your car... Makes you think about damn what if they weren't paying attention. **Again this has happened about 6-8 times now 3-4 times when I press clutch in 2nd or 3rd going into a turn or I have to cross traffic alot on my commute when the light green yield for left turns etc.. the rest of the times just coming to a stop.
Then there is now the SES and idling issue but who's counting anymore.
I gave him a chance even let him do his work left him his peace to do his work and "perfect and get updates for the tunes".
He did not call me for the appointment, I e-mailed no response, I text just asking if he was going to make it no response.
John if you reply to this saying this isn't accurate I'll pull my damn email and throw it on here.
Make things simple for yourself go with z1, or a reputable reliable company before you dump 650 - 800+ into your tune, get local support or someone you can trust has your best interest and car in mind.
Less than three minutes after leaving this update he cusses me out over text. No details necessary even though he says go ahead and post in thread. If only he would have been on or updated me that quickly about the so called appointment?