I don't like a shiny dash so I use distilled or deionized water and a lint-free cloth. If I run into something that water won't take off, I'll spray a very small amount of low-gloss protectant on my cloth, clean the whole dash to prevent color variations, then wipe off as much as I can with a clean cloth.
If someone else is cleaning the car, I tell them not to use ArmorAll-type products at all - "If it's not paint, glass, or chrome, I don't want it shiny."
I've heard a lot of horror stories similar to TexasChuck's - dash gets worse after using a protectant on a less-that-perfect dash. If you want to use protectants, start using them before the dash shows any signs of aging.
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