Quote:
Originally Posted by JARblue
And this is why I can't do tech support ... I would never thought that this person was so stupid they couldn't figure out how to turn on a monitor these days. I guess you do it long enough, you just learn to start from the beginning with each person. But I cannot deal with stupid people too long or it will be hazardous to their health and my freedom lol
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When I first started, I was expecting an issue to come in and me thoroughly having to dig around on the computer to fix it. Like a major virus, bios broken, etc. I've now learned over the years that 90% of problems can be fixed by asking if it's charged, if the power button was hit, or restart the machine. The wicked smart people are usually the dumbest.