2012 Top replaced by dealer
After two trips to the dealer, they agreed to replace the entire top for me due to rubbing on the drivers window area and the passenger side.
The top of the driver side window on my 2012 roadster had continued to hit the edge of the soft top until it wore a hole in it. I purchased the car as certified pre-owned and this was already the case.
Since it still had a year left on the warranty, I decided to have the dealer look at it. Once they did, they had to have a corporate rep fly in and approve of the entire top replacement, since the part costs about 15k. They have had it for two days and expect to take two more to finish the install.
I'm very pleased to get this done under warranty and have since purchased the 96 month warranty to cover this issue in the future. Also, since they agreed to replace it, I tried to put it down and up and it got stuck on the way up and broke a plastic piece. Maybe they found something else wrong with it.
Really like the car, but the top failing after 2 years concerned me enough to buy a warranty. I've never had a warranty in the past, but I haven't owned a convertible until this one.
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