Nissan 370Z Forum - View Single Post

Asheth · 05-10-2015, 10:26 PM

Couldn't he have easily did a dispute? Easily done with PayPal. I've spent over $3000 at Z1 in the last 2 months probably $5000 total since last year. No issues and customer service is always good. I usually ask for Joel or talk to Jon or Rod if Joel doesn't answer. No issues at all.

This just sounds like impatience to me. Why mess with the product and attempt to make it work if it didn't work as you intended. I bought a brand new exhaust from Ark. I took it to 4 places they all said the left tail pipe was wrong. My choices were to send it back or take it and get it re-welded to fit. I chose to re-weld it but I knew at that point it was out of my own pocket and if something happened it was on me. I wouldn't be able to warranty any issues for that section because I chose to modify it. I did that after multiple conversations with Ark. I have been impatient and just want it to "work" spent my own money but I knew what went along with it.

If this was any other product and not automotive related the same would apply to just about any company.

Maybe Z1 will help out since you brought it up on the forums. I don't feel they should be obligated to just because you couldn't wait and exercise patience. I do hope you get to some resolution.

05-10-2015, 10:26 PM	#19 (permalink)
Asheth Track Member Join Date: Dec 2008 Location: Glen Burnie, Maryland Posts: 917 Drives: 09 Blk 6mt Rep Power: 17	Couldn't he have easily did a dispute? Easily done with PayPal. I've spent over $3000 at Z1 in the last 2 months probably $5000 total since last year. No issues and customer service is always good. I usually ask for Joel or talk to Jon or Rod if Joel doesn't answer. No issues at all. This just sounds like impatience to me. Why mess with the product and attempt to make it work if it didn't work as you intended. I bought a brand new exhaust from Ark. I took it to 4 places they all said the left tail pipe was wrong. My choices were to send it back or take it and get it re-welded to fit. I chose to re-weld it but I knew at that point it was out of my own pocket and if something happened it was on me. I wouldn't be able to warranty any issues for that section because I chose to modify it. I did that after multiple conversations with Ark. I have been impatient and just want it to "work" spent my own money but I knew what went along with it. If this was any other product and not automotive related the same would apply to just about any company. Maybe Z1 will help out since you brought it up on the forums. I don't feel they should be obligated to just because you couldn't wait and exercise patience. I do hope you get to some resolution. __________________ 180 customs Headlights - Yantech Backup Camera - Projekt 1 - Stillen Gen 3- EVO-R V2 Foglight, EVO-R CF Diffuser, Carbon Fiber Element Steering wheel - Fast Intentions TDX/RHFC's - RJM A.F.P. - Z1 Oil Cooler - 2015 Nismo Conversion.