Quote:
Originally Posted by bullitt5897
JARblue,
They have moved to a new shop... and are in the process of setting that up. AS what was stated months and months ago that if they did move it would take months to get setup... Would you rather them take orders they cant deliver or get into a place where they can get better? What difference is calling and complaining going to make when they have to get their business back up in running to pay people back?
I am with you they should be more reachable and more clear. However, they are being extremely careful with the reopen as to not sink themselves from Sam's previous mistakes... he is not calling all the shots on this...
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That's all well and good, but I'm not talking about new customers. Its not like they declared bankruptcy and no longer had any customers. What about the people who still had their car at GTM's shop? Are they just supposed to not be able to speak with the shop while the shop gets their $hit together after scamming other customers using shoddy business practices? After all, this thread was started by someone who is a current customer and unable to reach the shop after going through four different phones numbers.
All I'm saying is that there does not appear to be any major changes in a positive direction. If there are positive changes, GTM should be trying to play them up. Instead it looks like they are hiding even more than before. Of course, it doesn't help when people come on here and post other projects they are working on. That just makes it seem like the same old shop - take money for one product, don't release it, and put that money in R&D for another product to take more money. If they think they can rework everything on their end without any publicity and then claim suddenly that they are a different shop with a different attitude, that's simply not going to work.