Quote:
Originally Posted by kenchan
'd be funny if the treads are pointing in the wrong direction..
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Funny you should mention that. Since I was working on the rear diff bushing that day, I already had the car up and just took the wheels up to Discount Tire in the Acura. It was almost closing time when I got the tires mounted. I drove home and went to put them on, knowing they were asymmetrical tires, and promptly realized they were installed backwards.
BUT .... take note if you want to hear about how customer service should work ....
I called him up 10 minutes after they closed. He apologized, saying that one of their new guys did the work. He told me to bring it back to take care of it. The last car was just getting finished up when I arrived about 30 minutes after closing. He brought the new guy over to apologize to me personally and then actually took the time to explain to the guy why they were backwards rather than just tell him to fix it. The new guy was embarrassed but very polite, and I was happy with the way he treated my rims (I watched him both times). All hope is not lost
