I am of the opinion that Spawn is a good guy, but he just can't keep up with everything that is going on. My recommendation would be to set the ship date (next time you sell something) a FULL MONTH after you think it will be ready. This will prepare the customer and, as you see, people are willing to wait for the product. They'd rather wait and get a good product than be told it will be ready in two weeks and it not be ready for a month, even though it is a great product. And if you DO finish products before the set deadline, you will gain the reputation of a person that gets products finished ahead of time.
It's all in perspective. You SAY two weeks and it ships in a month: you are late.
You SAY five weeks and it ships in a month: you are early!!!
I hope you get everything sorted out. Good luck man!
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