Spawn,I think that you need to take a step back; stop taking orders, go through all your old orders and get organized. First, find out who you still owe money too, find out who you still owe products too, and get caught up. Once that is complete, I believe you will have earned, and receive the reviews you are seeking. But until this train out of control comes to a stop, you are going to have to deal with customer complaints. It comes with the territory. The question is how are you going to handle them, and what processes are you going to put in place so they don't happen again. I haven't bashed you once on here, and I have been very patient, but everybody does deserve a little constructive criticism.
|