Quote:
Originally Posted by Matt
I sent a nasty letter to my Nissan dealership after the service department proved to be worse than a Bowling Alley in terms of customer service. I got no reply or acknowledgement.
|
That's because the letter got intercepted by a lackey. I made it a point to chat up the owner of my dealership a few times before I bought the car. I have a direct line to his assistant. Turns out both he and I have a similar history at Lime Rock Park...
There was a 3-inch abrasion on the rim of one of my wheels that both the salesman and I missed upon delivery of the vehicle. A quick call to the proper person and my issue was taken care of in one visit.