Quote:
Originally Posted by kenchan
Sounds like another win for the dumbarse canned message team..
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Actually consumer affairs wasn't willing to cover anything at all. I finally resorted to blasting them on Twitter which got the executive specialist with the office of the vp to call me back.
She's the one who "did me a favor" by covering 1/2 of my repair after taking about a week to get an answer for me. I'm pretty sure they were trying to wait me out while my car sat at the dealership fixed to see if I'd just pay for it during that time frame. Luckily I have the ability to work from home.