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Dixnot · 01-26-2015, 03:20 PM

Purchased a refurbished axel back exhaust from aam on eBay, all the pictures showed the actual refurbished pipes WITH the titanium burnt tips on them. Open the package they swapped them with regular polished tips. When I emailed customer service he tells me "we did that to show it as an option, polished tips were in the description. If you would like to purchase them it will be an extra $79." So congrats to them for misleading customers and tricking me into giving them my money. Will be the last time I buy from this company and hope a few of you follow suit.

The description reads on eBay "includes 4" polished tips"

If it would have read includes 4 inch stainless polish tips then maybe I would say okay but the word polished could mean they just cleaned them up because they refurbish. How about putting also (does not come with burnt tips) in my opinion it was a **** move and I recived a short **** email from them. " I have a screen shot to prove it says "includes 4" polished tips". That's customer service of a high school kid selling something on eBay. Imo

01-26-2015, 03:20 PM	#1 (permalink)
Dixnot Base Member Join Date: Aug 2012 Location: bedford Posts: 76 Drives: 09 Banana Rep Power: 13	Aam misleading customers!!!! Purchased a refurbished axel back exhaust from aam on eBay, all the pictures showed the actual refurbished pipes WITH the titanium burnt tips on them. Open the package they swapped them with regular polished tips. When I emailed customer service he tells me "we did that to show it as an option, polished tips were in the description. If you would like to purchase them it will be an extra $79." So congrats to them for misleading customers and tricking me into giving them my money. Will be the last time I buy from this company and hope a few of you follow suit. The description reads on eBay "includes 4" polished tips" If it would have read includes 4 inch stainless polish tips then maybe I would say okay but the word polished could mean they just cleaned them up because they refurbish. How about putting also (does not come with burnt tips) in my opinion it was a ** move and I recived a short ** email from them. " I have a screen shot to prove it says "includes 4" polished tips". That's customer service of a high school kid selling something on eBay. Imo Last edited by Dixnot; 01-26-2015 at 04:28 PM.