So you're saying UPS repackaged the wheels this way? Still doesn't make Choi a bad seller or buyer. He received damaged goods, reached out to you and no response so he followed the normal process filed a claim with paypal, you didn't respond to the claims so pp awarded him a partial refund. If anything, potential buyers should be wary of you to avoid getting stuck like Choi. I think you just exposed yourself mega-z.
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