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Old 11-26-2014, 12:38 AM   #361 (permalink)
Stearnsy
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Join Date: Jan 2011
Location: SoWFla
Posts: 16
Drives: 11 370 Sport 6MT
Rep Power: 14
Stearnsy is on a distinguished road
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Update: I went to the dealership to retreive the car after work today (I work 7PM-7AM for now) as the service rep had called me at 3PM the previous day to advise that the car was repaired and ready to be picked up.

I was met at the door with a, "Mr. Stearns, I was about to call you! I think I may have just saved you $100!"

At this point I'm thinking, "yeah, here comes the typical dealer ********."

He tells me that while they were fixing the SLU, they somehow fried the driver door window motor and asked if I "had a few minutes while they checked it out."

Sure, after working all night I had a "few minutes," so I had a seat in the waiting room.

45 minutes later the service rep is nudging me awake (I had fallen asleep) in the waiting room, people sitting all around me probably wondering what the hell was going on, only to tell me that I was "in luck" and that they "had the part and could fix it in an hour or two."

Needless to say, I told him I don't have time for his **** and to call me when the car was truly repaired and ready to go.

What's more upsetting to me is how he told me he "saved me $100." I assume he is referencing the $100 deductible I would have paid to have the window motor replaced. I think what he really meant to say is "Mr. Stearns, I saved my own life by discovering we ruined your window motor as I know that had you discovered this after leaving the dealership on this dreadfully rainy day, you surely would have crashed your car right into our showroom and dutifully decapitated me."

I hate the dealer!
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