11-12-2014, 01:58 PM
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#95 (permalink)
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A True Z Fanatic
Join Date: Mar 2013
Location: Canada
Posts: 2,130
Drives: 2016 Solid Redz
Rep Power: 245
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Quote:
Originally Posted by nismo9132
A company is represented by both the quality of their parts and the customer service that they provide. Both of which were lacking in my experience. That's where the title came from. If you disagree with it, I apologize.
Like I said in previous posts, I did give them a chance to fix it. In my opinion, there are only so many attempts that one should provide a company before it's time to move on. If you disagree, that's your opinion that you are entitled to. At the point I decided to return them (due to the failure to correct the situation), they had no idea what part was correct. Like I said before, how do I know they would magically find the root cause, and fix the issue, in less than a day from when they were alerted to it. There's no way to possibly know, especially since they did not know that what they were producing and selling was even correct. Can you understand where I am coming from? A company that is shipping products that they don't know are correct or may not fit, is not following a very good business model. I did not want others who were interested in buying short tails during this period to encounter the same issues. I hope that clarifies my point of view.
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Makes sense. Im married so i guess i have a little more.patients
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