Quote:
Originally Posted by FPenvy
professional? didnt know i was selling anything here.
what shocked me is your thread title.
"Stay away from this company..."
being new to a scene as you said and not having dealt with many companies yet i would hoped you would do research on things prior to posting. you have one issue, which is unprecedented by the way, and just to telling everyone to stay away from AAM.
as someone who hasnt had an issue, i will sit here and tell everyone to go to AAM. because in my experience, the customer service was great and the products were outstanding.
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I did do my research and that's why I chose AAM - others were happy with the short tails. After having this experience, the least I could do was to alert others of this experience. I can understand that you still like AAM because you haven't had a bad experience. I also don't doubt that you would be proclaiming them to be great even if you were in my shoes though, because of the fact that you know people and are friends with people that work there. Doing otherwise is a great way to break friendships and likely discounted prices, right?
Quote:
Originally Posted by jaytirbhaw
There are lots of people out there that are happy and enjoying their short tails, but things like this happen it is just a reality of manufacturing.
OP is in the right for wanting his shipping costs reimbursed, just send the guy his 20 bucks and call it a day. Don't really see the need for anyone to bitch and moan beyond that
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I can understand that the occasional mistake can occur in production. Not producing parts to a standard specification though, that's what is worrying. I was hoping to join the other happy AAM customers, but that won't be happening.