Quote:
Originally Posted by FPenvy
so wait......you got a bad part......and got a refund minus shipping which is pretty much standard in most industries and you're calling them a bad company?
i mean your 5 paragraph pointless right up was hard to wade through but thats what i got from it.
"At no time did he refuse to give a full refund"
they even said they have a new guy who could have had an error and asked you to just go and test fit again. but you're bitching about that too?
it sounds like they are ignoring you because you sound like a whiny customer who got a refund but still crying about it. go take your money and blow it stillen's overcharging parts.
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I received 2 incorrect parts. I received a refund for the $479.00 short tail price, not including the shipping costs I paid. If I placed an order with any reputable company (ie. Amazon, Best Buy, Stillen, etc.) and they shipped the wrong part or one that was of subpar quality, they
do refund the shipping charges that you pay. It
is standard to refund shipping costs when your company screws up.
Regardless of the new guy potentially making the mistake, the point is that they shipped me three short tails. One had a weld that should not be there, the other had incorrect bends. If I'm buying an
engineered product that is
designed for my car, I should not have to test fit it. It should fit perfectly when I go to install it. These parts are supposed to be built to a specific spec, as your Fast Intentions exhaust is. If you can't build a product to a spec, then you are not engineering parts. (Interesting that you chose FI over AAM yourself).
Stillen is pretty much the only company that makes a Catback exhaust for the 4th generation Altimas (FYI) and when compared to AAM's $500 Axleback kit, $1200-1300 for a full Catback is a fair price, especially when the part actually fits as it should.
I apologize if this post offends you because you have personal ties to AAM, but my expectations are completely reasonable.