Generally any Nissan dealer or any major manufacture dealer will send out a customer survey after a sale . If you give them a bad survey it will affect there dealer csi and there csi bonus will suffer from even one bad review . If you don't get one call Nissan and ask for one . I don't think you'll ever get your money but at least you can affect there bonuses . Never leave a dealer without a ( we owe ) chalk it up as a lesson earned . When I bought my z it was 2 years old . I got there it was one the showroom floor and when they pulled it out it had a tire light on . They set the pressure before my test drive but the light stayed on . At this point I noticed it had rubber valve stems ( no sensors ) part of my agreement to buy was a we owe to me . $200 bucks later I had the sensors in and another $45 to program them . I then went back handed them a bill and a we owe 10 mins later left with my check .. Always get it in writing with dealers there all **** bags . Don't feel bad I've learned my lesson the hard way with dealers too . I think everyone does . That's most of the reason I love to haggle with them so much. .. The bastards