Nissan 370Z Forum - View Single Post - How's THIS for a slap in the face.........

RT2012z · 10-24-2014, 12:28 AM

Kinda a long read its related...........

I became the proud first-time owner of a 2012 Z a couple of weeks ago. I live in Ontario, Canada near the Detroit border and searched high and low until I found pretty much just the vehicle I was looking for. Ended up being 11 hours away in Quebec. To skip a lot of the fluff............I ended up grabbing a cheap flight and two Wednesdays ago flew to the dealership to check the car out and brought a bank draft with me for the full purchase price.

For those not familiar with Canada, in particular Quebec, and in further particulars 'old' Quebec (where the dealership is) the population in general does NOT cater to anything but French speaking people, businesses, etc. Its just a way of life in that area, they don't want anything to do with non-French speaking people. So.........I ended up doing the deal with basically the ONLY English speaking salesperson there. The sales manager and all the mechanics I met when I inspected the car didn't even attempt to speak a single word of English to me. I would think that the sales manager would at least make an attempt seeing as an 'Englishman' was dropping 30K in full to him for the car but nope.

Before I signed the paperwork I saw a single keyfob on the salesman's desk so I asked him if the car had a second one. He checked, said 'no but my manager said to get one made when you get home, send us the invoice, and we'll refund the payment back to you'. Stupidly I didn't get that in writing, rather I took his word for it. So.............

Got the car home, had a second fob made and sent him the $240.00 invoice as per our agreement. now two weeks later the dealership has NOT reimbursed me, the salesman that I handed a $30,000.00 check to will not respond to my e-mails and will not even answer my phone calls. To top it off I called the dealership and got transferred to a French-only speaking female who had absolutely nothing to do with the sale.

The amount isn't what's infuriating me, its how the salesman completely did a 180 after the sale and now not only is welching on an agreed reimbursement he won't even respond to an e-mail? I really wish it weren't an 11 hour drive back or I'd be chatting with him in person.

10-24-2014, 12:28 AM	#1 (permalink)
RT2012z Base Member Join Date: Oct 2014 Location: Canada Posts: 33 Drives: 2012 370z MT Rep Power: 11	How's THIS for a slap in the face......... Kinda a long read its related........... I became the proud first-time owner of a 2012 Z a couple of weeks ago. I live in Ontario, Canada near the Detroit border and searched high and low until I found pretty much just the vehicle I was looking for. Ended up being 11 hours away in Quebec. To skip a lot of the fluff............I ended up grabbing a cheap flight and two Wednesdays ago flew to the dealership to check the car out and brought a bank draft with me for the full purchase price. For those not familiar with Canada, in particular Quebec, and in further particulars 'old' Quebec (where the dealership is) the population in general does NOT cater to anything but French speaking people, businesses, etc. Its just a way of life in that area, they don't want anything to do with non-French speaking people. So.........I ended up doing the deal with basically the ONLY English speaking salesperson there. The sales manager and all the mechanics I met when I inspected the car didn't even attempt to speak a single word of English to me. I would think that the sales manager would at least make an attempt seeing as an 'Englishman' was dropping 30K in full to him for the car but nope. Before I signed the paperwork I saw a single keyfob on the salesman's desk so I asked him if the car had a second one. He checked, said 'no but my manager said to get one made when you get home, send us the invoice, and we'll refund the payment back to you'. Stupidly I didn't get that in writing, rather I took his word for it. So............. Got the car home, had a second fob made and sent him the $240.00 invoice as per our agreement. now two weeks later the dealership has NOT reimbursed me, the salesman that I handed a $30,000.00 check to will not respond to my e-mails and will not even answer my phone calls. To top it off I called the dealership and got transferred to a French-only speaking female who had absolutely nothing to do with the sale. The amount isn't what's infuriating me, its how the salesman completely did a 180 after the sale and now not only is welching on an agreed reimbursement he won't even respond to an e-mail? I really wish it weren't an 11 hour drive back or I'd be chatting with him in person. Last edited by RT2012z; 10-24-2014 at 12:31 AM.