The one thing I have not been able to get my hands on is the actual TSB: ask them for a copy of it. I suppose there are other dealers near by in beautiful Austin?
I'd like to hear a service manager (not the clerks: the big guy) explain how a 5/60 powertrain warranty does not include an axle.
350 is also very high: should be no more then 2hr labor, and honestly 1hr for a good tech.
I hear you on brick walls: dealers are not obligated to do anything for people but are motivated by money so should want to get your business even if its at a lower book rate for a warranty repair.
- b