Quote:
Originally Posted by Emares
Geez. Sam screwed me out of 20k. I paid in full for turbo kit and installation and a couple other stuff since I lived pretty close to them. I also had him do a stage 4 transmission job on my G37. He had my car for about 8 months. After about 7 months of no turbo, I told him I wanted out of it. When I finally got my car back he claimed he had installed the turbo kit and told me about it before I said I no longer wanted it. My refund was about $700. He claimed he had to charge me for the installation and removal of the turbo kit, plus the transmission job. Im sure there was never any turbo kit installed, and the transmission never worked. Still waiting on those $700. Anything I can do?
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This story does not make sense...
Can you go into more detail of what happened? From what you have posted it sounds as the following happened:
You bought a TT kit and extras (what extras? This could impact your install)
You bought a transmission upgrade
You sent your car in for installation of the TT kit, upgrade of your transmission and installation of extra parts.
After 7 months you were unsatisfied with the progress and requested the car be returned to you.
(There is a gap as to what happened next as apparent in your post quoted above)
From your post I am deducting that Sam uninstalled the kit and transmission and returned you the car.
Based off what you posted Sam only charged you for the initial tear down and install amount of $700... This is the amount you claim he did not refund you and kept. This is completely legitimate as you bought a product and service then cancelled after work began... Most companies would have charged a restocking fee if you bought parts from them. This is the same thing. Now a TT kit install will cost you north of $2k+ Not to mention the install of the upgraded transmission so a $700 fee is a bargain... They could have kept more if they were greedy. I have known shops to keep all the install costs just to penalize the customer.
With all that said: there are a lot of gaps in this story and in order for you to get correct advice or answers you may want to be complete in your story...
I am curious how this really played out... And how Sam took 20k from you... I don't think he actually took 20k from you but rather you are upset over A $700 dispute... Am I correct in my thinking?